Request a phone consultation with a licensed doctor anytime, wherever you are in the world!

About remote medical consultations

APRIL International plans provide unlimited access to telehealth, so you can speak to a qualified doctor whenever you want and wherever you are in the world. Simply submit your request via this page when you need one. 
 

1. UNLIMITED ACCESS

You can get confidential advice from a licensed physician who may be able to help diagnose your condition, answer your medical questions and recommend treatment. Simply request a call back from the comfort of your home, any time of the day and in your preferred language. A doctor will call you back within 3 hours.

Our remote consultation service can help you with:

  • Daily health conditions, such as headaches or stomach-aches
  • Improving awareness about certain diseases
  • Occupational diseases
  • Seasonal health issues, such as rash and laryngitis
  • Health questions while travelling

3. TRUSTED PROVIDER

This service is provided in partnership with Teladoc Health.

  • Over 80 million members worldwide 
  • Covering more than 180 countries 
  • 70% of consultations don’t require further assistance
  • More than 90% member satisfaction

"Very satisfied and know I can rely on service when needed"

- APRIL International member

"It is very good option especially in odd hours to get guidance from doctor"

This is not an emergency service. In case of an emergency, please contact your local emergency services or our 24/7 multi-lingual assistance, on +44 (0) 1243 621130.
Anytime
 
Anywhere
 
Qualified doctors
 
Digital prescriptions
 
Diagnosis and referrals
 

Request a call back

To get in touch with a doctor, please complete the below form

By submitting this form you confirm that you have read, understood, and accepted the terms and conditions1

(Your policy number can be found on your certificate of insurance or ID card. 5 digits starting with a 3 or 4).

In partnership with the global virtual care leader

1Terms and Conditions

1. You agree that the information you provide to Teladoc Health will be accurate and complete to the best of your knowledge. It is your responsibility to ensure that all relevant information has been provided to Teladoc Health.

2. This service does not and cannot take responsibility for your care based only on the information you provide. Medical decisions should be made only after an in-person medical examination and diagnostic tests, as indicated by the examination and your medical history. This service is intended to provide you with medical information which shall not be used to substitute for your physician’s recommendations.

3. You hereby accept that Teladoc Health and its employees get in touch with you to obtain the necessary information to provide you with the service.

4. All the personal and medical data, referred to as "CONFIDENTIAL INFORMATION “contained in this enrolment, or provided to Teladoc Health in any manner, including telephonically, in relation to your case, will be used by Teladoc Health with the only purpose of delivering the service. The confidential information will be registered in a secure and proper manner to protect your privacy.

5. The service is not applicable to cases of first aid, accidents and ICU related critical illness. No prescription will be provided.

6. You acknowledge that the tele-consultation may be recorded for the purpose of quality control.

This is not an emergency service and below are examples of conditions we cannot treat. If you are feeling severely unwell, we advise you to contact your local emergency services. What we don't treat: chest pain, shortness of breath, severe abdominal pain, heavy bleeding, thoughts of suicide or self-harm, confusion, loss of consciousness, severe infection, severe pain, suspected stroke, seizures, pregnancy complications, high fever in unwell infant.

Teladoc Health Terms & ConditionsTeladoc Health Data Privacy Notice

2. WHAT WE CAN HELP WITH

- APRIL International member